Frequently Asked Questions

1How much is hosting after the first year?
Hosting will be charged accordingly to cover the cost of the 1 years hosting + domain’s. (Avg cost for 1 domain + hosting is £50.) This can be made by a one off payment 2 weeks before your account is due to expire. If you would like to know your renewal price before, please let us know.
2What is your charge for updates?
Updates are charged at £20 per hour. Small updates such as image or text changes are free.
3Do I get access to the hosting FTP server?
All hosting information including FTP details are given once full payment has been made and received.
4Can I create email accounts?
Yes you can create your own personal emails accounts and will be provided with a full control panel to help you do this. The amount of email accounts depends on which package you buy.
1When will my website be started?
All sites will be started on within 24 hours* of receiving all the information and pictures but can vary depending on how many pictures/ pages you require. At busy periods it maybe longer but we will tell you a time span before we take the deposit for your website. Completion time is around 2 weeks.
2Will my website be submitted to search engines?
On Complete and final payment your website will be submitted to all the major search engines including Google, Yahoo and Bing. Although your site is submitted, we cannot guarantee when and what position your website will be ranked at and the amount of traffic your site will receive. Please see our SEO page. We will also submit a sitemap that will allow Google to crawl your pages quicker.
3What are the payment methods?
Payments can be made online securely by Paypal or by BACS (other methods can be arranged). We require 40% of your total quote up front before we start work on your website. You don't need a PayPal account to make payments.
4Is all communication done via email?
All communication is done via email or by phone by prior arrangement and we are always here to help.

Haven’t answered your question? Please contact us.